Privacy policy.

This privacy policy is provided by The Health Guard S.r.l. – Società Tra Professionisti, with registered office at Viale Renato Parisano 50, 47921 Rimini, VAT number 04750200406 (hereinafter the “Data Controller”).

For any request concerning the protection of personal data, you may contact the Data Controller at: info@doconcall.it.

The Health Guard S.r.l. collects and processes the following users’ personal data:

Booking information is used to handle your request and arrange the requested service.

Optional analytics and ad measurement cookies are enabled only for categories you accept. Cookie choices are separate from any consent or other legal basis required for medical care.

The data collected is stored in a secure cloud database, with appropriate security measures to prevent unauthorised access, loss or alteration of data.

The website sends technical and measurement signals to Google through Google Analytics and Google Ads. Google may receive technical browsing information such as network data, browser information and consent state. Opening an external service, such as WhatsApp or a payment page, is governed by that service’s own privacy information.

Google services may involve processing outside the European Economic Area. Information about recipients, processing and applicable transfer safeguards is available in Google’s privacy policy and the service terms.

Users may exercise the following rights under the GDPR:

• Right of access to their personal data
• Right to rectification of inaccurate or incomplete data
• Right to erasure of personal data, or the right to be forgotten
• Right to restriction of processing
• Right to object to the processing of personal data
• Right to data portability
• Right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal

Requests may be sent to: info@doconcall.it.

You can accept, reject or customise optional categories through the banner and change your choice at any time using Cookie settings in the footer. Optional categories are initially off. Closing the banner or pressing Escape rejects them. Browsing or scrolling does not give consent.

The technical record doconcall_consent_v1 is saved in a first-party cookie and local storage for six months. It stores category choices, policy version and dates; it does not contain your medical request.

Actual names depend on Google’s configuration and whether you arrive from an ad. See Google’s cookie information for the provider’s details.

Advanced Consent Mode remains enabled: before your choice and after rejection, Google tags may send limited signals without optional cookies for measurement and conversion modelling. These signals may include technical network and browser information, time and consent state. Refusal therefore does not stop every request to Google. Cookie choices control optional storage.

Ad personalisation and user-provided data for enhanced conversions remain disabled. The site’s conversion events do not include the message or fields entered in the contact form. Revoking a category updates Google’s consent state and removes accessible first-party cookies in the corresponding families. Third-party cookies may need to be removed through browser settings. Consent settings apply on this browser and domain.

This policy may be updated periodically.

If substantial changes are made, users will be appropriately notified.