24/7 telemedicine throughout Italy•Usually within 30 minutesCall 375 902 7719
Online doctor available 24/7

Telemedicine throughout Italy.

Speak with an English-speaking doctor by video call, anywhere in Italy. The team confirms the appointment time before payment; you receive a Google Meet link.

Doctor connected
Doctor during a telemedicine consultation
From €127€169 during night hours
Google reviewsPatient experiences
Usually within 30 minutesSubject to doctor availability
Throughout ItalyNo geographical limitations
No app requiredDirect Google Meet link
Selected doctorsLicensed medical professionals

How it works

Four steps, without travelling.

From booking to receiving your medical guidance.

Contact us

Write on WhatsApp or call us and briefly describe your request.

Receive the link

We agree on a time and send your Google Meet connection link.

Speak with the doctor

The doctor takes your medical history and reviews symptoms, reports and available measurements.

Receive medical guidance

At the end, you receive a summary and any clinically appropriate documents.

What you can do

An initial medical assessment, wherever you are.

Telemedicine is useful when your condition can be assessed remotely and does not immediately require an in-person physical examination.

Ask our team

General assessment

Fever, cough, malaise, high blood pressure and other conditions suitable for an initial online assessment.

Reviews and treatments

Review of chronic treatments or clinical follow-ups when they can be managed remotely.

Reports and tests

Explanation of medical reports and guidance on further examinations or investigations.

Clinical guidance

Guidance on the next step or the most appropriate medical specialist.

Personalised care and medical documents

Receive an individual medical assessment, clear next steps and any documents the doctor considers appropriate under applicable regulations.

Clinical situations

Many health concerns can be assessed online.

The doctor reviews your medical history, symptoms, existing care plan, reports and risk factors. You receive personalised clinical guidance, including whether an online assessment is sufficient or an in-person examination is needed.

Acute symptoms and infections

Fever, cough, sore throat, sinus symptoms, digestive problems, urinary symptoms, allergies and skin conditions may be suitable for an initial online assessment.

If warning signs are present or a physical examination is needed, the doctor will recommend in-person care.

Weight management and metabolic health

Discuss weight changes, overweight or obesity with a doctor who considers your medical history, lifestyle, related health conditions and available test results. The consultation helps you understand the options for an individual care plan.

The doctor may recommend further tests, an in-person examination or specialist support. The appropriate care pathway and any monitoring needs are assessed individually.

Erectile dysfunction and sexual health

Discuss erectile difficulties and other sexual health concerns in a confidential medical consultation. The doctor assesses possible causes and explains suitable next steps based on your individual health history.

Your cardiovascular history and existing care plan are reviewed. Tests or an in-person specialist assessment may be recommended when needed.

Assessment of infection symptoms

Discuss new or persistent symptoms, their duration and any warning signs. The doctor assesses the available information and explains whether further tests, an examination or follow-up are needed.

The consultation focuses on the likely causes and a clinically appropriate care plan; a video call cannot replace every physical examination.

Long-term treatment and reviews

Review of existing treatment for blood pressure, diabetes, asthma, reflux and other long-term conditions when sufficient information is available and the condition is stable.

The doctor reviews your existing care plan and whether monitoring, tests or an in-person review are required.

Reports, test results and next steps

Explanation of blood tests, imaging reports and other medical documents, with guidance on further investigations and the most appropriate specialist when needed.

An online assessment can guide the care pathway but does not replace necessary diagnostic testing.
Your care plan follows an individual medical assessment.

The doctor confirms your identity, reviews the available clinical information and explains the appropriate next steps. Additional reports, measurements, tests or an in-person examination may be needed. Booking a consultation does not guarantee a particular treatment or document.

Clinical assessment

The doctor decides whether an online visit is sufficient.

A video call allows the doctor to gather information, observe certain signs and review documents, but it cannot always replace a physical examination.

  • Detailed medical history and focused questions.
  • Visual assessment of signs observable by video.
  • Review of available reports and measurements.
  • Recommendation for an in-person visit when necessary.
Doc On Call support for an online medical visit
Support before your video call.Receive simple instructions to connect and share relevant documents.

After the visit

Medical guidance and digital documents.

At the end of the consultation, you receive what the doctor considers appropriate for your case.

Clinical summary

Medical guidance and next steps explained clearly.

Digitally signed documents

Any documents issued are sent as digitally signed PDF files.

Unscheduled follow-up

The online visit does not include scheduled daily monitoring; any reassessment is managed according to the case.

Transparent fees

Two clear time bands.

The fee includes the online medical assessment and any documents issued. The applicable amount is confirmed before the consultation.

Book the consultation
24/7 Telemedicine

€127–€169depending on the time band

Online medical consultation throughout Italy.

  • €127 from 08:00 to 21:00
  • €169 from 21:00 to 08:00
  • Medical documents when clinically appropriate
  • Total includes the mandatory €2 revenue stamp

The medical team

Doctors experienced in remote assessment and communication.

Licensed professionals selected for their clinical experience, reliability and ability to explain medical information clearly.

Meet our medical team →
24/7Available seven days a week
ItalyAccess from any city
MeetNo application required
PDFDigitally signed documents

Frequently asked questions

Before your online visit.

To check immediate availability, contact our team directly.

Call 375 902 7719 →

The consultation usually takes place within 30 minutes of your request, subject to doctor availability. You may also arrange a specific day and time.

No. You receive a Google Meet link and can connect through your browser using a smartphone, tablet or computer.

The doctor explains the care plan and may issue medical documents, including a prescription or certificate, only when clinically appropriate and permitted by applicable regulations. No specific treatment or document is guaranteed before the assessment.

Yes. You can discuss weight changes, overweight, obesity and related health concerns. The doctor reviews your medical history, lifestyle and available results, then explains suitable next steps. Further testing, monitoring or specialist support may be recommended.

Yes. The doctor can assess symptoms such as fever, cough, sore throat or urinary discomfort when suitable for telemedicine. Depending on the symptoms and warning signs, tests or an in-person examination may be needed.

Yes. You can discuss these concerns confidentially. The doctor reviews your symptoms, medical history, cardiovascular risk and existing care plan, and explains suitable next steps. Tests or a specialist examination may be recommended.

Yes. You can access the consultation from any Italian city, provided you have a stable internet connection and a device with a camera and microphone.

Follow-up is not included in the online consultation fee. If you need a further assessment, contact the team to confirm the arrangements and any applicable cost.

When a physical examination, procedure or urgent in-person assessment is required. After reviewing the available information, the doctor will recommend the most appropriate care.

Would you like to speak with a doctor online?

Write to us now on WhatsApp. We will check availability and send you the instructions to connect.

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