Fit to Fly
I need a medical assessment to confirm whether I am fit to fly.
I need a Fit to Fly assessmentDoc On Call · Online in Italy
Which medical certificate do you need for your flight?
Two different needs, one medical service. Choose whether you need an assessment of fitness to fly or documentation of a medical reason preventing travel.
Online consultation · €127
€2 revenue stamp included. Certificate subject to the medical assessment.
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Video consultation across ItalyMedical assessment before certificationSigned PDF if issued
Unfit to Fly
I am unwell and need a medical assessment to document why I cannot travel.
I need an Unfit to Fly assessmentSpeak to a doctor without travelling to a clinic
If you are currently in Italy, you can request a video consultation from home or your accommodation. You need a device with a camera, a stable connection and a quiet place to speak.
The doctor reviews your symptoms and records, asks the necessary questions and assesses whether remote consultation is sufficient. If an examination in person or further tests are needed, you will be told. Home visits in Rome are subject to availability and a separate quote.
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Your online consultation: €127
A medical video consultation with an English-speaking Italian doctor, including review of the information provided and the agreed certificate if medically justified. The €2 revenue stamp is included.
The certificate can be written in English or Italian, as agreed before the consultation and according to the recipient’s requirements.
The fee covers the online consultation and the agreed certificate if clinically issuable. No follow-up included. Complex forms and in-person visits are assessed and priced before payment.
Fit or Unfit to Fly: which assessment should you request?
A Fit to Fly certificate concerns your fitness for air travel. An Unfit to Fly certificate documents a medical condition that prevents a planned journey. Neither is simply a form to purchase: the doctor assesses the clinical situation and decides what can be certified.
If you are unsure, send the team your departure date and the instructions from your airline or insurer. We can check what assessment you need before arranging the consultation.
Medical certificates are issued only when clinically justified. For a medical emergency, call 112. This service does not replace emergency care.
From your request to the medical assessment
- Tell us your flight date and what you need.
- Send any airline or insurer forms.
- The team checks availability and confirms the appointment.
- The doctor assesses your condition and issues a certificate only when justified.
Before you book
Can I have the consultation from a hotel in Italy?
Yes. You can request a video consultation from your accommodation in Italy. Tell the team where you are and use a quiet room with a stable internet connection.
What does the €127 fee include?
The online medical consultation, review of the information provided and the agreed certificate if clinically justified. The €2 revenue stamp is included. Follow-up is not included; complex forms or in-person visits are assessed and quoted beforehand.
Can I request a same-day appointment?
Send your flight date and time to the team. We will check the earliest available appointment. Same-day assessment and document delivery depend on availability, the clinical evaluation and the information required; they are not guaranteed.
What should I send before booking?
Your flight date, airline and any required medical form or instructions. Have identification and relevant medical records ready for the consultation. Sending the full form helps us check whether the request can be handled.
What happens if an online assessment is not enough?
The doctor may request further information, tests or an examination in person. A certificate is not automatically issued after a video call. The assessment determines what can be medically certified.
Can the certificate be written in English?
Tell the team the language and format required by the recipient before booking. The agreed certificate can be prepared in English when it can be clinically issued.
I am not sure whether I need Fit or Unfit to Fly. Can you help?
Yes. Send the instructions you received and explain whether you intend to travel or cannot travel for medical reasons. The team can clarify the appropriate request before arranging the medical assessment.
Check the airline’s current requirements
Forms and acceptance requirements vary. Consult the official instructions before booking.