Contact us
Message us on WhatsApp or call and say that you need an appointment for an INPS sick leave certificate.
Available 24/7 in Rome
Medical appointment and INPS sick leave certificate.
A doctor assesses your health and fitness for work. When the clinical requirements are met, the certificate is submitted electronically to INPS and you receive its reference number.
Electronic submissionWhen the certificate is issued, the doctor submits it to INPS.
Genuine medical assessmentThis is not an automatic process
Electronic submissionWhen the doctor issues the certificate
Available 24/7Including weekends and public holidays
Municipality of RomeOnline or at your location, as appropriate
The service
First the medical assessment. Then, when appropriate, the certificate.
A sick leave certificate documents temporary unfitness for work. The doctor must therefore review your symptoms, assess your clinical condition and independently determine the certified period and the appropriate appointment method.
- Rapid contact with the Doc On Call team.
- Online assessment when clinically appropriate.
- Appointment at your location in Rome when required.
- Certificate reference number provided after submission.
How it works
Five clear steps, with no improper guarantees.
The team collects the administrative information; the medical assessment and every clinical decision remain the doctor’s responsibility.
Send your details
Provide your personal details, Italian tax code and the correct address where you can be reached for a medical check.
Attend the appointment
The doctor assesses you online or at your location, depending on your clinical condition.
Clinical outcome
The doctor decides whether to issue the certificate and determines the certified sick leave period.
Submission and reference number
If issued, the certificate is submitted to INPS and you receive its reference number.
In your message, explain when your symptoms began and whether you can join a video call. The team will confirm availability and the appropriate appointment method.
Start your requestBefore the appointment
Prepare accurate information.
Accurate personal details and the address where you can be reached for a medical check are essential. Please also show the doctor any relevant clinical documents.
Ask what you needIdentity document
A valid document to verify the patient’s identity correctly.
Italian health card
Your Italian tax code and personal details are required for submission.
Address for medical checks
Full address, flat or unit number, intercom details and any directions needed for a medical check.
Symptoms and progression
When they began, how they have changed and which medicines you have taken.
Reports and clinical documents
Have recent reports, prescriptions, discharge letters or other relevant documents ready, if available.
After submission: what the employee must do.
Official INPS guidance distinguishes the electronic submission of the certificate from the employee’s obligations to notify their employer.
Check your detailsVerify the personal details and address for medical checks shown on the certificate.
Follow your employer’s rulesElectronic submission does not remove any contractual requirement to report your absence.
Remain available for checksDuring the certified period, comply with the applicable availability time windows and requirements.
Official sourceRead the INPS guidance →
Published prices
Different appointment methods, clearly stated prices.
The team first checks whether your case can be assessed online or requires an appointment at your location. The price varies by appointment method and time.
Online medical appointment and certificate
69€
Assessment by video call. Issuing the certificate always depends on the clinical outcome.
- Identity verification and medical assessment
- Submission to INPS if the certificate is issued
- Reference number after submission
- No follow-up included
Medical appointment at your location
190€
Daytime price. Between 9:00 pm and 7:00 am, an appointment at your location costs €250.
- Doctor comes directly to your location
- In-person clinical assessment
- Certificate issued only when clinically indicated
- €2 stamp duty surcharge on amounts over €77.47
Prices are taken from Doc On Call’s published price list. Before payment, the team confirms the appointment method, total price and availability.
Frequently asked questions
Important information before your appointment.
If you have questions about your specific case, contact the team. Every clinical decision remains the doctor’s responsibility.
Call 375 902 7719 →No. Payment covers the medical service. A certificate can be issued only if the doctor confirms the clinical grounds and has sufficient information.
No. An online assessment is possible when the doctor considers it clinically appropriate. Otherwise, the doctor may recommend an in-person appointment or further investigations.
Yes. When issued, it is submitted electronically to INPS. The patient receives the reference number needed to view the certificate.
With an electronic certificate, the employer can view the sick leave statement through INPS services. You must still comply with any contractual obligation to notify your employer of your absence.
Backdating is not guaranteed. Tell the doctor the actual date your symptoms began; the start date is assessed and recorded in accordance with the applicable rules.
This service is offered to people staying in the Municipality of Rome. At first contact, the team confirms coverage, whether the appointment can be online or must take place at your location, and availability.
You can contact us 24/7, every day. The team confirms actual availability, timing and appointment method; the night-time rate for appointments at your location applies from 9:00 pm to 7:00 am.
Workers can view electronic certificates received by INPS through the access methods specified by the Institute and using the certificate reference number.
This service does not replace emergency care. For severe symptoms, breathing difficulties, chest pain, loss of consciousness or immediate danger, call 112 or 118.
Do you need an appointment for an INPS sick leave certificate?
Tell us when your symptoms began and provide the address where you are staying in Rome. The team will quickly confirm the appropriate appointment method, availability and price.