Contact us
Write on WhatsApp or call us and briefly describe your request.
Online doctor available 24/7
Telemedicine throughout Italy.
Speak with a doctor by video call about symptoms, treatment, follow-up or a prescription request. Consultations are usually available within 30 minutes through a Google Meet link, with no app to download.
Usually within 30 minutesSubject to doctor availability
Throughout ItalyNo geographical limitations
No app requiredDirect Google Meet link
Selected doctorsLicensed medical professionals
How it works
Four steps, without travelling.
From booking to receiving your medical guidance.
Receive the link
We agree on a time and send your Google Meet connection link.
Speak with the doctor
The doctor takes your medical history and reviews symptoms, reports and available measurements.
Receive medical guidance
At the end, you receive a summary and any clinically appropriate documents.
What you can do
An initial medical assessment, wherever you are.
Telemedicine is useful when your condition can be assessed remotely and does not immediately require an in-person physical examination.
Ask our teamGeneral assessment
Fever, cough, malaise, high blood pressure and other conditions suitable for an initial online assessment.
Reviews and treatments
Review of chronic treatments or clinical follow-ups when they can be managed remotely.
Reports and tests
Explanation of medical reports and guidance on further examinations or investigations.
Clinical guidance
Guidance on the next step or the most appropriate medical specialist.
Prescriptions and certificates
The doctor may issue prescriptions, certificates or other documents only when clinically appropriate and permitted by applicable regulations.
Clinical situations
Many health concerns can be assessed online.
Telemedicine is more than general advice. The doctor reviews your medical history, symptoms, current treatment, reports and risk factors, then decides whether the problem can be managed remotely, whether medication is appropriate or whether you need an in-person examination.
Acute symptoms and infections
Fever, cough, sore throat, sinus symptoms, digestive problems, urinary symptoms, allergies and skin conditions may be suitable for an initial online assessment.
If warning signs are present or a physical examination is needed, the doctor will recommend in-person care.Weight management: Wegovy and Mounjaro
The doctor can assess overweight, obesity and related health conditions, and consider whether prescription medicines such as Wegovy, containing semaglutide, or Mounjaro, containing tirzepatide, may be clinically indicated.
A prescription is not automatic. It depends on eligibility criteria, contraindications, current medicines, available test results and the monitoring required.Erectile dysfunction and sexual health
An online visit can address erectile difficulties and other sexual health concerns. When appropriate, the doctor may prescribe medicines such as sildenafil or tadalafil.
The doctor first reviews cardiovascular history, other medicines and possible contraindications, and may recommend tests or a specialist assessment.Antibiotics and other treatments
The doctor may prescribe an antibiotic only when the clinical picture supports a bacterial infection and the treatment is appropriate. Antibiotics do not treat viral infections and are not issued automatically on request.
Antihistamines, antifungal medicines, topical treatments and symptom-relief medicines may also be considered according to the individual case.Long-term treatment and reviews
Review of existing treatment for blood pressure, diabetes, asthma, reflux and other long-term conditions when sufficient information is available and the condition is stable.
Repeat medication is not automatic: the doctor reviews safety, effectiveness and whether monitoring or tests are required.Reports, test results and next steps
Explanation of blood tests, imaging reports and other medical documents, with guidance on further investigations and the most appropriate specialist when needed.
An online assessment can guide the care pathway but does not replace necessary diagnostic testing.Requesting a medicine does not guarantee a prescription.
The doctor prescribes only after confirming the patient’s identity and obtaining sufficient clinical information. They may request reports or measurements, recommend a different treatment, decline to prescribe or advise an in-person examination. A specific brand or active ingredient cannot be guaranteed. Prescriptions are issued under the applicable rules, and acceptance outside Italy may vary.
Clinical assessment
The doctor decides whether an online visit is sufficient.
A video call allows the doctor to gather information, observe certain signs and review documents, but it cannot always replace a physical examination.
- Detailed medical history and focused questions.
- Visual assessment of signs observable by video.
- Review of available reports and measurements.
- Recommendation for an in-person visit when necessary.
Support before your video call.Receive simple instructions to connect and share relevant documents.
After the visit
Medical guidance and digital documents.
At the end of the consultation, you receive what the doctor considers appropriate for your case.
Clinical summary
Medical guidance and next steps explained clearly.
Digitally signed documents
Any documents issued are sent as digitally signed PDF files.
Unscheduled follow-up
The online visit does not include scheduled daily monitoring; any reassessment is managed according to the case.
Transparent fees
Two clear time bands.
The fee includes the online medical assessment and any documents issued. The applicable amount is confirmed before the consultation.
Book the consultation24/7 Telemedicine
€127–€169depending on the time band
Online medical consultation throughout Italy.
- €127 from 08:00 to 21:00
- €169 from 21:00 to 08:00
- Prescriptions and certificates when appropriate
- Total includes the mandatory €2 revenue stamp
The medical team
Doctors experienced in remote assessment and communication.
Licensed professionals selected for their clinical experience, reliability and ability to explain medical information clearly.
Meet our medical team →24/7Available seven days a week
ItalyAccess from any city
MeetNo application required
PDFDigitally signed documents
Frequently asked questions
Before your online visit.
To check immediate availability, contact our team directly.
Call 375 902 7719 →The consultation usually takes place within 30 minutes of your request, subject to doctor availability. You may also arrange a specific day and time.
No. You receive a Google Meet link and can connect through your browser using a smartphone, tablet or computer.
The doctor may issue them when sufficient clinical information is available, they are considered appropriate and remote prescribing or certification is permitted. Issuance cannot be guaranteed before the consultation.
You may request a medical weight-management assessment. The doctor reviews BMI, related conditions, contraindications, current medicines, test results and monitoring needs. Wegovy or Mounjaro is prescribed only when clinically indicated; booking a consultation does not guarantee a prescription.
Yes, but only when the assessment supports a bacterial infection and an antibiotic is appropriate. Antibiotics are not prescribed automatically for fever, cough, sore throat or other symptoms that may be caused by a virus.
Yes. The doctor may assess the problem remotely and prescribe treatment when it is safe and appropriate. Medical history, cardiovascular risk, current medicines and contraindications are reviewed first; tests or a specialist examination may be recommended.
Yes. You can access the consultation from any Italian city, provided you have a stable internet connection and a device with a camera and microphone.
Scheduled daily follow-up is not included. If reassessment is needed, our team will explain how to proceed according to your case.
When a physical examination, procedure or urgent in-person assessment is required. After reviewing the available information, the doctor will recommend the most appropriate care.
Would you like to speak with a doctor online?
Write to us now on WhatsApp. We will check availability and send you the instructions to connect.