Urgent telemedicineMedical consultation
127€Published fees for international patients
Clear fees, before your visit.
Telemedicine, medical certificates and home visits: every fee clearly states the service type and applicable total. Our team always confirms availability and the amount before payment.
Doctor at homeEU citizens
252€Pediatric careOnline or at home
from 182€Total confirmed before payment
Telemedicine and certificates
Online services.
Available remotely. Prescriptions and certificates are issued only when clinically appropriate following the doctor’s independent assessment.
Online · Certification
Medical Certificate
Guided online medical assessment and certificate when the doctor considers issuance clinically and legally appropriate.
Online · Urgent care
Telemedicine – Urgent Medical Consultation
Prompt online medical consultation, with digital prescriptions when clinically appropriate.
Online · Pediatrics
Telemedicine – Pediatric Visit
Remote pediatric consultation when appropriate for the child’s clinical presentation.
Night-time service: 9:00 pm to 8:00 am.The international purchase page currently applies this time window to night-time home services.
Private doctor service
Home medical visits.
The team confirms coverage, availability and the correct international-patient category before payment.
At home · EU citizens
Home Medical Visit – EU Citizens
Professional medical care at your home, hotel or other covered location. Availability must be confirmed.
At home · Non-EU citizens
Home Medical Visit – Non-EU Citizens
Professional, comprehensive medical visit at your location. Availability must be confirmed.
Pediatric care
Pediatric home visits.
Pediatric care at home in covered areas, during daytime or night-time hours.
At home · Daytime
Pediatric Home Visit – Daytime Hours
A pediatric specialist visits the child at home. Availability must be confirmed before payment.
9:00 pm–8:00 am
Pediatric Home Visit – Night Time
Night-time pediatric care at home, subject to specialist availability and area coverage.
Non-EU citizens · Day & night
Pediatric Home Visit – Non-EU Citizens
Same fee during daytime and nighttime hours. Availability must be confirmed before payment.
Notes and conditions
What determines the correct fee.
Citizenship category, service type, availability and time of service determine the appropriate international-patient checkout.
Confirm the totalRevenue stamp
The published amounts match the current SumUp checkout totals. A €2 revenue stamp is applied where required by Italian law.
Confirm availability first
Contact the team before paying, especially for home visits and night-time requests.
Night-time hours
The international purchase page defines night-time service as 9:00 pm to 8:00 am.
Coverage and timing
Home-service availability depends on the location, doctor coverage and requested time.
The correct checkout is confirmed before payment
The team confirms coverage, availability, patient category and total amount before sending payment instructions.
Booking and payment
Three simple steps.
Payment is the final step. The team sends the correct instructions only after confirming the service and its availability.
1
Describe your requestState the service, patient’s age, city and preferred time.
2
Receive confirmationThe team confirms availability, patient category and total fee.
3
Complete paymentUse the confirmed SumUp checkout or the agreed bank-transfer method.
Frequently asked questions
Before booking.
If you are unsure which service applies, describe your request without sending unrequested clinical data.
Call +39 375 902 7719 →The amounts shown on this page match the current totals published in the international SumUp checkouts. A mandatory €2 revenue stamp is applied where required by Italian law.
The international purchase page defines night-time service as running from 9:00 pm to 8:00 am.
Yes. Availability and the correct patient category must be confirmed, especially for home visits and night-time requests.
Use the confirmed SumUp checkout or, after confirmation from the team, an agreed instant bank transfer.
No. Payment covers the medical service. Prescriptions, certificates and prognosis depend on the doctor’s independent clinical assessment and cannot be guaranteed in advance.
If the service cannot be provided for organisational or logistical reasons not attributable to the patient, the amount is refunded in full.
Coverage depends on your policy and the insurer’s procedures. Check the requirements directly or visit our insurance page →.
Doc On Call private services do not replace emergency care. For severe symptoms or immediate danger, call 112.
Have you found the right service?
Tell us which service you need, your citizenship category and your location. The team confirms availability and the correct total before payment.