Medical Emergency? Home in Rome - Telemedicine throughout Italy 24/7 Call now: +39 3759027719
Doc On Call
House Call Doctors
24/7
FAQ
Who is the service intended for?
Patients requiring a general medical evaluation (fever, cough, malaise, high blood pressure, etc.) Check-ups and follow-ups for chronic conditions Internal medicine consultations Patients with difficulty reaching the doctor's office
What services are available through telemedicine?
- Personalised health consultations and evaluations - Support in managing long-term treatment plans - Assistance in understanding medical documentation - Digital documentation provided when appropriate - Wellness and fitness certifications, when applicable - Recommendations for further health checks (e.g., lab work, imaging) - Guidance on when to consult a medical specialist
How much does an online consultation cost?
The visit has a fixed cost of €94 from 8:00 to 21:00 and €132 from 21:00 to 8:00, and is available 24/7.
Which documents or recommendations can be provided online?
During the online consultation, the doctor may provide digitally signed documents or health-related recommendations, when clinically appropriate. These are delivered via email in PDF format and are valid throughout the country.
How long does an online doctor's appointment last on average?
An online consultation lasts on average 15–20 minutes, but may vary depending on the type of consultation and the complexity of the case.
How does the online consultation work?
Book your appointment (by phone or WhatsApp) - You will receive a link for a video call on Google Meet - Connect at the agreed-upon time, from your smartphone or computer - The doctor will perform a thorough assessment, taking your medical history and, if necessary, reviewing medical reports or vital signs - After the visit, you will receive instructions directly via email or secure platform
Hours and availability?
The service is available 24/7. We generally guarantee a visit within 30 minutes of your request. Alternatively, you can schedule an appointment for a day and time of your choice. Please contact us to check availability in real time.
Security and privacy?
All communications take place in secure environments and comply with data protection regulations (GDPR). Your health data is handled confidentially and securely.
Is the service available throughout Italy?
Yes, the Doc On Call online medical consultation service is available throughout Italy, with no geographic restrictions. All you need is an internet connection to access the video consultation from any city.
Who are the doctors who perform online visits?
They are all hospital doctors with clinical experience and are registered with the professional association. Each professional is selected to ensure reliability, competence, and communication skills, even remotely.
How does the Online Medical Consultation work?
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Book your appointment via WhatsApp or phone. We offer this service within 30 minutes of your request, subject to doctor availability.
If you prefer, you can also arrange a time slot that's more convenient for you. -
Connect to the video call – You'll receive a Google Meet link to access the video consultation. No software download required!
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Speak with the doctor – During the visit, you can describe your symptoms, show any medical reports, and receive a diagnosis, treatment recommendations, and any additional tests.
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Receive your documents – After the consultation, the doctor can provide you with a summary and personalized guidance, which may include recommendations for further steps.
